By Kate Bull
•
December 16, 2019
Just before we down tools and call an extended smoko from 20th December for a few weeks, back to it on 13th January, let’s have a quick recap of what’s being going on in Watertight World… They Grow Up So Quick! Watertight Has Finally Left Home! With the ever-increasing workload in the Queenstown Lakes area, we’ve had to take on-board more applicators to keep up with demand! So, after 13 years Watertight has moved to a ‘proper’ office! The new office is located at Unit 3, 12 Frederick Street in Wanaka - the new spot checked all the essential boxes. 1. Modern. 2. Spacious. 3. Close to the coffee and pie shop! 4. The yard is just around the corner on Connell Terrace. Our first office was in the spare room, then it moved to the back of the garage, then we built a garage next to the driveway, and now finally the business has left Andrew and Kate’s home! Feel free to pop in any time! We're Growing, But There's No Pain... Growth means more hands, and new hands-on-deck means there’s no better time to focus on team training and staff culture, and that’s precisely what we have been doing. …coz we train, train, and again. We aim to have all staff ‘on the same page’ so that any member of our team, on any work site will follow the same procedures, give the same service and produce the same high quality of work. Implementing this has involved creating a more detailed inhouse training program, covering all aspects of the job from guest services and communication to technical membrane application. We have also been sending more staff to Auckland for supplier-specific training as well as hosting supplier training sessions at the Watertight Yard. Andrew says: “At Watertight, we value our people. We feel proud to have a high percentage of long term staff who have been with the company for years. Some of our newer, up and coming applicators have recently enrolled for their Membrane Roofing Apprenticeship. We are pleased to be supporting them through their career advancement and now offer this to any keen staff member.”